Privacy Policy
Effective 25 August 2026. Last updated 25 August 2026.
Ignite Consults LTD is a Nevada limited-liability company operating a business consulting practice. This policy explains what we collect when you use igniteconsults.io, write to us, or engage us for work, why we collect it, who sees it, how long we keep it, and what you can ask us to do about it.
Who and what this policy covers
This policy covers igniteconsults.io, the ways you get in touch with us through it, and the information we hold about you if you go on to become a client. It also covers text messages, once you have asked us to send them.
It does not cover any other site you reach from a link here. Those sites have their own policies and we do not control them.
In this policy, we and us mean Ignite Consults LTD. You means the person whose information we hold.
Information you give us
- Contact details. Your name, your email address, and your phone number if you provide one.
- What you write. Whatever you put in the contact form, in an email, or in a text message to us.
- Engagement information. If you become a client, the information you and your people share with us in the course of the work. Depending on the engagement this can include operating records, agreements, supplier arrangements and internal documents.
- Billing details. What we need to raise an invoice and be paid. Payment card details are handled by our payment provider and do not reach us.
- Messaging consent. Whether you have asked to receive text messages, and when you asked.
Information collected automatically
Our host records ordinary server logs whenever a page is requested. Those include the IP address the request came from, the browser and device type, which page was asked for, and the time. They exist so the site stays available, so faults can be diagnosed, and so abuse can be investigated.
We do not run advertising trackers, advertising pixels, session recording, or third-party analytics on this site.
Why we use information
- To answer your inquiry, and to work out whether we are the right fit for it.
- To carry out work you have engaged us for, and to talk to you about it.
- To raise invoices and be paid.
- To send text messages, and only where you have separately asked us to.
- To keep the records we are required by law to keep.
- To keep this site and our systems secure, and to look into misuse.
- To establish or defend a legal claim.
We do not use your information to make automated decisions that have a legal or similarly significant effect on you.
Text messaging
Consent to receive text messages is given separately, by ticking a box on our contact form that is never ticked for you. It is never assumed, and it is never a condition of anything else we do. We keep a dated record of that consent because our messaging carrier requires us to be able to show it.
Messages relate to your inquiry and, if you become a client, to your engagement: appointment confirmations and reminders, document requests, billing and payment notices, and service updates about your inquiry or your account. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Opting out stops the messages. It does not end an engagement and it does not stop us replying to you by email.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Selling, sharing and targeted advertising
We do not sell personal information. We do not share it for cross-context behavioural advertising. We do not profile you for advertising, and we do not buy lists. None of that has happened in the twelve months before the date at the top of this page.
The mobile information sentence in the section above is absolute and holds whatever else this policy says.
How long we keep information
- Inquiries that do not become engagements. Kept while the conversation is live, and for up to twenty-four months afterwards, then erased.
- Client records. Kept for the length of the engagement and for seven years afterwards, or longer where a law or a live claim requires it.
- Messaging consent and opt-out records. Kept for as long as we run the messaging programme and for four years afterwards, because we have to be able to show consent was given.
- Server logs. Kept by our host for a short period and then rotated out.
When a period ends we erase the information or render it anonymous. Backups are overwritten on their own cycle, so a copy can persist there briefly after the live record is gone.
How we protect information
Access to client records is limited to the people who need it for the work. The accounts that hold your information use strong, unique passwords and multi-factor authentication wherever the provider offers it. Information travelling to and from this site is encrypted in transit.
No system is perfectly secure and we do not claim ours is. If a breach affects your information and the law requires us to tell you, we will tell you.
Your rights
Depending on where you live, you may have some or all of the rights below. Where a right applies to you, we will honour it.
- To be told what we hold about you and to get a copy of it.
- To have information corrected where it is wrong or incomplete.
- To have information erased, subject to the records we are required to keep.
- To receive a copy in a portable form, or to have it sent to someone else where that is practical.
- To opt out of any sale, sharing, targeted advertising or profiling. We do none of these.
- To limit our use of sensitive information.
- To withdraw consent you have given, including consent to text messages, at any time.
- To be treated no worse because you exercised a right. We will not refuse service, change our price, or lower the quality of the work because you did.
- To appeal if we turn a request down.
How to make a request
Write to info@igniteconsults.io and say what you are asking for. We will ask for enough information to be satisfied you are who you say you are, and we will not use what you send for anything except answering the request.
We aim to answer within forty-five days. If we need longer we will tell you why inside that period. There is no charge, unless a request is repetitive or excessive, and we would tell you before charging anything.
Someone may make a request on your behalf if they give us written proof that you authorised them.
If we turn a request down, you can appeal by replying to our answer with the word Appeal in the subject line. We will review it and write back with the outcome and our reasoning within sixty days.
Nevada residents
Nevada law lets a resident tell the operator of a website not to sell certain information about them. We do not sell information, so there is nothing here to opt out of. If you would like your instruction recorded anyway, write to the address in the section above and we will record it. That address is our designated request address for this purpose.
Children
This site is meant for people running a business. It is not directed at children and we do not knowingly collect information from anyone under thirteen. If you believe a child has sent us information, write to us and we will erase it.
Other sites
Where this site links somewhere else, that link is not an endorsement and we are not responsible for the other site's content or its handling of your information. Read its own policy before you give it anything.
Changes to this policy
If this policy changes we update the date at the top of this page. Where a change materially affects how we use information we already hold, we will tell you before it takes effect.
How to contact us
Questions about this policy, or about anything we hold, go to the same place as a request.
Ignite Consults LTD
5325 South Fort Apache Road Ste D-219
Las Vegas, NV 89148
info@igniteconsults.io
(626) 695-7587